Vehicle Safety Recall FAQs

Did you receive a vehicle safety recall?

Vehicle Safety Recall FAQs in Dothan, AL

If you ever receive a vehicle safety recall notice, it can be confusing and a little concerning, but the professionals at Toyota of Dothan are here to help you understand the vehicle safety recall process and make sure your car is safe and up-to-date. Our team is committed to providing you with the best service and experience even after you drive away in your new Toyota or used car. If you receive a recall on your vehicle, it is entirely understandable to have questions. While you can always call us, we've also compiled a list of frequently asked questions that may provide you with the answers you're looking for. Keep reading to learn more about vehicle safety recalls.

Recall FAQs

What is a vehicle recall?

Vehicle recalls are issued when the manufacturer or NHTSA (National Highway Traffic Safety Administration) finds a safety hazard with a car. Vehicle safety recalls are important as they help ensure the optimal performance of your car and the safety of you and your passengers on the road. If the manufacturer or NHTSA detects a potential safety issue, they will send out a vehicle safety recall to the car owner, notifying them of any potential risk. When the recall is issued, the manufacturer is responsible for fixing the vehicle’s issue at no charge. Have you received a safety recall for your vehicle? If so, schedule a service appointment with us online. The qualified technicians in our service center will complete the necessary repairs quickly and efficiently.

What is NHTSA?

The National Highway Traffic Safety Administration (NHTSA), is a federal agency responsible for maintaining and enforcing safety standards. In an effort to ensure the safety of drivers and passengers on the road, the NHTSA provides vehicle safety ratings to keep consumers informed about the safest cars available. To find out more about the NHTSA's mission, please click here.

How do I know if the used car that I'm interested in has a safety recall?

There are a few ways to find out if the vehicle you’re interested in has a safety recall. First, you can enter the VIN (Vehicle Identification Number) into the NHTSA's search tool. You can also look up recalls using the vehicle's year, make and model of the vehicle. Additionally, the manufacturer may share details of recall notices on their website. Another way is to review the vehicle’s CARFAX® Vehicle History Report™ and check for any open recalls. Toget a vehicle history report on the used vehicle you’re interested in, you can reach out to the team at Toyota of Dothan.

How will I know if my vehicle is subject to a safety recall after I purchase it?

If there’s a vehicle safety recall on your car, the vehicle’s manufacturer will inform you with a letter sent to the address your vehicle is registered under. The letter will include information on the hazard found, the risks and the next steps for you to take to fix the issue. You should keep your vehicle registration information accurate to guarantee delivery of this letter.

Does Toyota of Dothan fix open safety recalls?

Yes! We strive to provide you with the best service so that your car runs properly and safely, giving you a sense of peace and security when behind the wheel. Our knowledgeable and experienced service technicians have the right tools to make sure that your vehicle performs efficiently. If there is an active safety recall on your car, please reach out to our team. We look forward to serving your needs, whatever they may be.

If you’ve received a vehicle safety recall or if you have any additional questions about recalls, contact us today or stop by our dealership at 2285 Ross Clark Circle, Dothan, AL 36301. We look forward to serving our customers near Ozark and Enterprise.